Privacy Policy
Privacy Policy
This Privacy Policy explains how Avenvolt collects, uses, and shares personal information when you visit our store, contact us, or make a purchase.
Information We Collect
We may collect contact and order information such as your name, billing and shipping address, email address, phone number, payment status, products purchased, and customer-support messages. Payment card details are processed by our payment providers and are not stored directly by Avenvolt.
We also collect device and usage information such as your IP address, browser type, device identifiers, pages viewed, referral source, and interactions with our store. This information may be collected through cookies and similar technologies.
How We Use Information
- To process payments, fulfill and deliver orders, and provide order updates.
- To respond to questions, returns, refunds, and product-support requests.
- To prevent fraud, abuse, and security incidents.
- To operate, troubleshoot, personalize, and improve our store.
- To measure marketing performance and show relevant advertising where permitted.
- To comply with legal, tax, accounting, and regulatory obligations.
Shopify and Service Providers
Our store is hosted by Shopify. We share information with service providers that help us operate the store, including payment processors, fulfillment and shipping providers, analytics services, customer-support tools, and marketing platforms. They may process information only for the services they provide and under their own privacy terms.
Advertising and Analytics
We may use services such as Google Analytics, Google Ads, Meta Pixel, and Meta Conversions API to measure visits, purchases, and advertising performance. Depending on your location and consent choices, these services may receive device, browser, usage, and hashed customer-contact information. You can use our cookie controls, browser settings, or the privacy controls offered by those providers to limit this activity.
Cookies
Cookies help the store remember preferences, keep the cart working, analyze performance, prevent fraud, and support advertising. Blocking some cookies may affect store functionality.
When We Share Information
We do not sell products using customer information. We may share information with the providers described above, when you direct us to do so, to complete a transaction, to protect our rights or customers, during a business transaction, or when required by law.
Data Retention and Security
We keep information only as long as reasonably necessary for orders, support, fraud prevention, legal compliance, and legitimate business records. We use reasonable safeguards, but no method of internet transmission or electronic storage is completely secure.
Your Privacy Choices
Depending on where you live, you may have rights to request access, correction, deletion, or a copy of personal information, or to object to certain processing. We may need to verify your identity and may retain information when required by law. Submit a request through our Contact page.
Children
Our store is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Policy to reflect changes to our services, technology, or legal obligations. The current version will be posted on this page.
Contact
For privacy questions or requests, use our Contact page.
Pinterest Advertising
We use the Pinterest tag and Pinterest Conversions API to measure visits, purchases, and advertising performance and to support relevant advertising where permitted. Depending on your location and consent choices, Pinterest may receive device, browser, usage, transaction, and hashed customer-contact information. You can limit this activity through our cookie controls, your browser settings, Pinterest personalization settings, or the AdChoices opt-out tool. We do not send Pinterest information from anyone we know to be under 13 or the legal age of consent where higher, and we honor legally required consent and opt-out choices.